At Livana Real Estate, we respect your privacy and are committed to protecting your personal information in accordance with applicable laws of the United Arab Emirates. This policy explains how we collect, use, store, and safeguard your data when you visit our website or use our real estate services.
1. Information We Collect
We may collect the following types of information:
- Name, phone number, and email address
- Property preferences and inquiry details
- Documents shared for transactions (MOU, booking, leasing, mortgage support)
- Website usage data through cookies and analytics
2. How We Use Your Information
Your data is used only for legitimate purposes, including:
- Providing brokerage services such as buying, selling, renting, and off-plan advisory
- Responding to inquiries and sending property details
- Processing transactions and verification requirements
- Improving website performance and user experience
- Complying with UAE regulatory and data protection obligations
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. Personal data is retained only as long as necessary to fulfill service and legal requirements in the UAE.
4. Sharing of Information
Your information will never be shared with third parties without your consent, except when required for:
- Government or regulatory compliance
- Transaction processing with developers, banks, or authorities
- Legal protection of Livana Real Estate rights
All sharing is conducted strictly in accordance with UAE data protection laws.
5. Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and remember your preferences. You may disable cookies through browser settings; however, some features may not function properly.
6. Your Rights
You have the right to:
- Request access to your personal data
- Ask for correction or deletion
- Withdraw consent for marketing communication
- Inquire about how your data is handled
Requests can be sent to our official contact channels below.
7. Policy Updates
Livana Real Estate may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
Contact Us
United Arab Emirates
Office 905, NBK Building, Al Manhal West – Abu Dhabi, UAE
Phone: +971 56 191 1544
Email: [email protected]
For any privacy-related concerns, feel free to contact us.